Q1 Are you a factory or a businessman?
A1 We are a manufacturer with 25 years of history, with our own production team and after-sales team.
Q2 How do I place an order?
A2 Before purchasing the machine, please confirm all the details with us and we will sign the contract for you. We support letters of Credit, wire transfers, PayPal, Western Union and other printing presses.
Q3 How will this machine be transported to our country? Can it be delivered to your door?
A3 Yes, and transportation costs vary according to different modes of transportation.
Q4 How to make the machine work properly after receiving the goods?
A4 We will provide installation videos, operation manuals and online one-on-one usage guidance for the machine. You can follow our steps to install the machine. We also have overseas engineers to support you.
Q5 What if the machine doesn't work or breaks down during use?
A5 Each machine must pass the packaging test before leaving the factory. If there is any problem with the machine, please contact us in time. We have a professional after-sales technical team to help you solve the problem of the machine.
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